If you are looking for an industry leader, you have landed on the right company website. Here at Halo our vision is a mission which includes you and your professional background. As an industry professional, you should qualify the company of which you are looking to become a part. A step in that direction is to apply, meet our staff, and assess for yourself why our current staff enjoys coming to work.
We offer an environment that fosters good working relationships and forward thinking. Have you ever been to a company that you thought to yourself “my ideas could really make the difference”? We understand this thought and welcome it in our monthly company meetings. One of the best parts of our company is our staff – you!
Customer Service Representative – Denver, CO
Our team provides outstanding customer service for our healthcare providers. Our goal is to make sure every patient has a great customer service experience when contacting our agents. We are looking to hire exceptional individuals who know how to positively connect with folks. If you have been acknowledged for your customer service, you could be an ideal candidate! This opportunity includes working in a positive team setting with solid leadership. At Halo AR Management, LLC we encourage both personal and professional growth with the strong potential for advancement within the company.
Our knowledgeable customer service candidate will possess the skills necessary to manage and negotiate over the phone, to accomplish our goal of “one call” resolution. In order to be considered for one of these positions, we require a minimum of a high school diploma and the desire to learn and absorb our specific training program.
What you bring to the table is the drive to succeed, courtesy, and a customer service demeanor. Additional requirements are MS Office, telephony experience and etiquette (or face to face customer service), ability to negotiate a resolution which results in payment in full or additional billing.
As a skill you will need to have computer background, phone, understand basic math, be able to type while talking and able to de-escalate over the phone with a clear tone and voice. Our team members are generally happy in nature, high energy, goal oriented and professional.
- Excellent 10-Key skills required
- Knowledge of medical terminology a plus.
- Candidate will have excellent phone skills and the ability to handle disputes with patients.
- Candidate will be hard working and detail oriented with excellent typing skills.
- Experience in healthcare/medical collections a plus.
We offer competitive pay (DOE), with a bonus structure that puts our company above industry standards. We offer a full suite of benefits, to include a lucrative paid time off along with major national holidays. Our environment is team oriented and collaborative, with a vision of innovation.
Principals only. Recruiters, please don’t contact this job poster. Do NOT contact us with unsolicited services or offers.
Halo AR Management, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Halo AR Management, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Halo AR Management, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Halo AR Management, LLC’s employees to perform their job duties may result in discipline up to and including discharge.